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Name: margalit
Location: Massachusetts, United States Professional writer, educational advocate, opinionated ultra liberal mother of 18 year old twins, living life in the slow lane due to hypertrophic cardiomyopathy, congestive heart failure, and diabetes.

email: margalitc at yahoo dot com

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Wednesday, June 04, 2008

You know the expression "Going Postal?"

I'm going to start a new trend. We no longer use the expression "Going Postal." That is so 1990. We're too hip for that, right? Of course!

The new expression is "Going RMV" (or DMV, depending upon where you live). Because I swear it, if there is any one agency that has me going absolutely beserko when I have to deal with it, it is the Massachusetts RMV.

It took me three trips to get my Mass ID. THREE TRIPS! And now I'm trying to register the car.

Guess how many trips I've already made?

Do you think the car is registered yet?

Come on, guess! I'll wait while you comment.

Oh, you're back?

Did you guess two times?

Did you guess No?

If so, you're absolutely correct.

The first time I went they needed an odometer reading from when the car was transferred to me. Well, I had what I thought was every paper in the entire world, but I didn't have that one. So I had to go back and go through all the paperwork until I found a number that doesn't correspond at all to what the real odometer reading is, but that's the number they wanted. Fine. I had it all ready bright and early this morning.

But guess what? They also needed an RMV-1 form. A form the insurance company was supposed to send me, but didn't. So I asked the woman I was working with if they could just contact my insurance co and ask them to fax the filled out form. But NOOOOO.

First they claimed that they didn't know where our insurance company was in MA. Um, it's a national company. I'm pretty sure they could find out where it is. But even so, I had an 800 number that they could have called.

However, they told me that the form can't be faxed. It has to be the "Original" form. Like that matters when the form is being faxed from the freaking insurance co.

So they said I had to call the insurance co and get the form. Which I did. After being on hold forever and a day.

They're going to overnight it to me.

And then I get to go back to the freaking RMV to be told I'm missing something else.

I'm telling you, I can't take much more of that damn office. Or the people who work there. Or the stupid rules they have that make them akin to living in the dark ages.

Pass the Mojitos, please.

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9 Comments:

Blogger Sam said...

that's ridiculous, it's like they deliberately make it difficult for you!! Do they have a secret list of what you need and refuse to show it to anyone!!!?

4/6/08 3:45 PM  
Blogger Mr. Eff said...

Did it ever occur to you that you could easily look up exactly what you needed, and then make one trip? I know you can't really ever call the Mass RMV, but the web site has pretty much all the info you could possibly need. Easy to find, as well.

http://www.mass.gov/rmv/regs/index.htm

4/6/08 8:03 PM  
Blogger Domestic Sensualist said...

I always look at a visit to the DMV as a short trip to Poland. It was true in NY and it's true in GA. It took Sam 5, count 'em, 5 trips, to get a road test.

4/6/08 9:10 PM  
Blogger margalit said...

Mr eff

The thing is, the web site does say what you need for most stuff. But it doesn't say HOW to get the papers or where the papers are. Nor does it answer any of the more obscure questions, like if the car is a gift and no money changed hands, just what do I need. Strange, you need different stuff in that case than you do if you were just transferring from one state to another as the same owner.

Hard to believe, but true!

4/6/08 10:11 PM  
Blogger Fox In Detox said...

Have soooo been there...have sooo hated it. You poor thing. Here's to on-line registration...in a perfect world.

I don't think damned souls go to hell, I think they are assigned to work at the DMV for all eternity.

5/6/08 8:35 AM  
Blogger My name is Andy. said...

I'm stopping by from NCLM. That really sucks! I'm sorry for your repeated trips. I think the people behind the counters at these places just make this stuff up to keep themselves entertained!

5/6/08 10:59 AM  
Blogger DC said...

Government efficiency at its best, huh? ;)

5/6/08 2:20 PM  
Blogger Michelle said...

Annoying! I think another expression that start being in vogue is "going self-service check out". Those things make me batty!

5/6/08 5:25 PM  
Blogger PinksandBluesGirls said...

OMG Margalit... I have SO been there!! I freaking HATE going to the DMV. I agree with domestic sensualist, it's like taking a short trip to Poland!
- Audrey

5/6/08 6:43 PM  

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