Head...Wall. Meet each other
I am, however, uber sarcastic. When someone or someplace acts stupidly, I'm going to pop right up with some sort of rapier wit and let them know I'm annoyed. I like sarcasm. It works for me.
Last night I did some paperwork that needed to be done, including filling out our yearly medicaid/Mass Health eligibility forms. What they do is cut off all the people who were on last year until you fill out this stupid 9 page form. Believe me when I tell you this form is beyond the pale, but like a little Do-Bee I filled out all 9 pages. I poked into the original envelope to pull out the return envelope. The envelope that was not there. I looked under my bedside table and all over the floor but alas, no return envelope.
No problem. I have a stack of blank envelopes atop my file cabinet. I grabbed one and started to address it.
BUT...there was no address on the form. I read every single line several times. No address. So I use my handy dandy brain and go to the Mass Health.gov website, and head right over to their "Contact Us" page, where is, wait for it, NO Address. Puh-lenty of phone numbers, but no physical address.
Now, I am not a glutton for punishment and we've had Mass Health for 9 years so when I say there is no way in hell that I will deal with their phone system without a gun to my head. They put you on endless hold or disconnect you willie nilley. My momma didn't raise no fool.
I poked around the site and other government sites until I found the email of the department head, and then shot her off a totally sarcastic email about osmosis not working for me today.
Will I get a response? Iffy at best.
Thank you for sending an email message to MassHealth Customer Service.
We are in the process of researching your issue. You may expect a response regarding this matter within one (1) business day.
Thank you for your patience while we assist you.
MassHealth Customer Service
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